MySwisscare

Content rating
Everyone
In-App Purchases
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

Choosing a smart choice to download MySwisscare today. Swisscare proves its quality through the APPzone ecosystem. Learn more through Productivity.

How Can I Get MySwisscare

MySwisscare provides a wide range of services to manage your insurance policy on your preferred mobile device, anytime, anywhere.

POLICY MANAGEMENT

Policy details
You can visualize your insurance details and edit your address.

Policy finances
You can easily obtain your invoice in the App. You can follow your payments and you can make them by credit card or by bank transfer.

Policy certificate
Once the application has been completed, your policy will be ready for download. Depending on the products some policies must be paid before the download is available.

Insurance card
The former plastic card has now evolved into a digital insurance card. You can automatically have your policy attached to a pdf, ready to be emailed to a hospital or medical provider instantly.

Contact numbers
Under contact numbers, you will find all relevant information concerning Swisscare and it’s different partners, claims services and emergency 24/7 phone numbers.

FIND A DOCTOR (Geolocalisation)

In the app, you can find the nearest medical service provider registered on Google, based on your geolocation data, such as hospitals, pharmacies, doctors or specialists.

CLAIMS
Register your claims directly online, take pictures of your invoices, proof of payments. etc… and in one click, send it directly and securely to the claims service in charge.

PROFILE

Under Profile, you can edit your policyholder address and correspondence address.

NOTIFICATIONS

If you wish, MySwisscare will provide notifications for all important transactions and statuses directly in the app.
MySwisscare provides a wide range of services to manage your insurance policies
Updated on
Apr 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Photos and videos, Files and docs, and Device or other IDs
  • This app may collect these data types
    Personal info, Financial info and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

126 reviews
Hugo Karas
May 25, 2025
Probably one of the worst apps I have ever had the misfortune of having to use. - Continuously requires email authentication - Claims process can't save address or anything, require reinsertion each time - Health insurance card requires internet not saved locally - App clashes with phone top bar, not been designed for any phone in the past 10 years... It is so bad I would recommend looking at alternative student insurance. They clearly want to make you not file claims by making it this bad.
3 people found this review helpful
Did you find this helpful?
Swisscare
September 5, 2025
We’re sorry to hear about your frustration. Your feedback highlights important areas where we must improve, and we take it seriously. Our team is committed to improving the app experience.
A Google user
October 20, 2019
The app is very handy and convenient! Among the disadvantages is a very show search of doctors, the app is basically hangs and does not respond to the "back" button, does not allow to switch the tab. The search should be performed in background and update the results asynchronously not affecting the UI functionality. Also, it would be convenient to see possible insurance options to be able to switch between them in future.
2 people found this review helpful
Did you find this helpful?
Swisscare
November 22, 2019
Thank you for your message. We are improving our app to bring the best user experience for our clients. We will keep you up to date.
Charles Wetaski
January 25, 2023
Cannot upload a claim. The app does not interface with my device's (Pixel 6a) permissions properly. In the app, it says access to storage is required to upload claims but there is no way to provide storage permissions for this app in my device's settings.
2 people found this review helpful
Did you find this helpful?
Swisscare
January 27, 2023
Dear Charles Wetaski, thank you for your message. We are sorry that you are having issues using the app. We would like to help you and we please you to get in touch with the customer care unit for assistance. Again, thank you for your honest feedback which help us to improve the app features.

What’s new

Fix payments for various cards
Payment updates
Various updates
Fixed downloads for Android 13 devices
Fix notifications for Android 13 devices
Fix claim submit for Android 13 devices
New insurance type
Upgraded payment option